Archive for February, 2009

PTCL Administration comes under fire

The Pakistan Telecommunication Company Ltd. (PTCL) administration has come under fire in the National Assembly and is reported that the new administration under Etisalat has already closed down 170 telephone exchanges across Pakistan and a few more may be closed soon.

Ever since Etisalat took over control of Pakistan’s largest telecom company, the company has shown dynamism by launching new products and packages for its existing customers and packages to attract new customers.

But the fact remains that changes are only seen on television, in press advertisements and at the ‘one-stop shops’ of the PTCL. The line-man monopoly remains. I am going through one hell of a time, knocking different doors at PTCL but to no avail as of yet. Acquiring a landline has become a nightmare, and I know it is routine business and everyone has to go through this unless you agree to the terms and conditions set by the ‘line-man’.

Never the less, what follows is an excerpt from the Business Recorder regarding the National Assembly taking up the issue with the PTCL management:

National Assembly body discusses deteriorating standard of PTCL

ISLAMABAD: Chairman National Assembly Standing Committee on Information Technology & Telecommunications Chaudhry Muhammad Berjees Tahir, chaired a meeting on Tuesday at the Parliament House, wherein the body discussed complaints made by the members and consumers regarding the poor performance and deteriorating standard of PTCL.

The Committee was perturbed being told that 170 exchanges have already been closed and more exchanges are being closed and shut down. They strongly recommended that no exchange should be closed, misplaced or sold forthwith.

The Committee took a serious note of the violation of contract between Etisalat and Government of Pakistan in which Etisalat having only 26 percent of shares holds the management of PTCL and does not bother about the complaints made by the Members of the Parliament and consumers. The Committee also directed the PTCL management to facilitate the customers and not burden them with extra call charges.-PR

http://brecorder.com/index.php?id=891648&currPageNo=1&query=&search=&term=&supDate=

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